Privacy Policy

Introduction

Locally Swift Transport ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website locallyswift.com or use our moving and delivery services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Request a quote or estimate
• Schedule a service
• Contact us via phone, email, or contact form
• Subscribe to our newsletter
• Leave a review or testimonial

This information may include:

• Name
• Email address
• Phone number
• Mailing address (pickup and delivery locations)
• Payment information
• Service preferences and requirements

Automatically Collected Information

When you visit our website, we automatically collect certain information about your device, including:

• IP address
• Browser type and version
• Operating system
• Referring website
• Pages viewed and time spent on pages
• Device type (mobile, desktop, tablet)

We use Google Analytics to collect and analyze this data to improve our website and services.

How We Use Your Information

We use the information we collect to:

• Provide Services: Process your requests, schedule pickups and deliveries, and complete your moving or delivery service
• Communication: Respond to your inquiries, send service updates, and provide customer support
• Improve Services: Analyze website usage and customer feedback to enhance our offerings
• Marketing: Send promotional emails about new services, special offers, or helpful content (you can opt-out anytime)
• Legal Compliance: Comply with applicable laws, regulations, and legal processes
• Safety and Security: Protect against fraud, unauthorized transactions, and other illegal activities

How We Share Your Information

We do not sell or rent your personal information to third parties. We may share your information with:

• Service Providers: Third-party companies that help us operate our business (e.g., payment processors, email service providers, analytics providers)
• Legal Requirements: Law enforcement, government authorities, or other third parties when required by law or to protect our rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets (users will be notified)

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

• Remember your preferences
• Understand how you use our website
• Improve website performance
• Serve relevant advertisements

You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our website.

Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

Your Rights and Choices

You have the right to:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal obligations)
• Opt-Out: Unsubscribe from marketing emails using the link in our emails
• Object: Object to certain processing of your personal information

To exercise these rights, please contact us at reggie@locallyswift.com.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will delete it promptly.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. Your continued use of our services after changes constitutes acceptance of the updated policy.

Contact Us

If you have questions or concerns about this Privacy Policy, please contact us: